Gorgias Helpdesk 0.36.0

Gorgias Helpdesk 0.36.0

Gorgias Inc. – Freeware – iOS
out of 53 votes
Latest Version
0.36.0
Safe to install

The Gorgias mobile application provides a comprehensive help desk experience that is accessible both in the office and on-the-go. With this application, users can conveniently view and respond to various customer interactions such as email, live chat, phone calls, as well as messages from social media platforms like Facebook and Instagram all in one unified mobile platform. This streamlines the support ticket process, ultimately saving valuable time and resources.

Key features of the Gorgias mobile app include:

  • Efficiently manage conversations from multiple channels (email, live chat, phone, and social) within a single helpdesk interface.
  • Access a complete customer live chat and message history across different channels through a unified view.
  • Offer support for multiple stores simultaneously.

Through the Gorgias mobile app, customer support time can be effectively minimized by:

  • Providing instant responses with live chat functionality.
  • Having access to customer support details and orders directly next to the support tickets.
  • Responding quickly using pre-made templates.
  • Utilizing Macros (variables such as order status, shipping date, etc.) to automatically fill in answers.

Gorgias is a highly regarded help desk solution for Ecommerce stores that enables efficient management of customer support activities in one centralized location. Leading Shopify and Magento stores rely on Gorgias to enhance their customer service operations by reducing ticket first response time and improving overall team efficiency.

Overview

Gorgias Helpdesk is a Freeware software in the category Business developed by Gorgias Inc..

The latest version of Gorgias Helpdesk is 0.36.0, released on 07/05/2024. It was initially added to our database on 02/16/2024.

Gorgias Helpdesk runs on the following operating systems: iOS.

Users of Gorgias Helpdesk gave it a rating of 2 out of 5 stars.

Screenshots (Click to view larger)

Related


Aircall

Revolutionizing Business Communication with Aircall

Bench Accounting

Streamlined Bookkeeping for Small Businesses

Clarabridge Inbox

The Clarabridge Inbox App facilitates efficient engagement with customers across all social media accounts. Users can manage replies, assign tasks to team members, and publish content, all streamlined through a single application.

Cohub Inventory

Sync inventory counts with your Shopify store and a smartphone using the Cohub Inventory companion app. This app efficiently imports locations, items, and inventory levels from Shopify, ensuring accurate and timely inventory management.

Dash Hudson

Dash Hudson offers a social media management platform designed to provide advanced insights and workflow tools, aimed at enhancing your marketing strategies.

Foreplay Ad Swipe File

The application offers a comprehensive swipe file feature, allowing users to preserve advertisements indefinitely within their personal Ad Swipe File.
Secure and free downloads checked by UpdateStar

Stay up-to-date
with UpdateStar freeware.

Latest Reviews

Through the Ages Through the Ages
Strategic Depth Meets Historical Richness in Through the Ages
WPS Office WPS Office
WPS Office: A Versatile Office Suite for All Your Needs
7+ Taskbar Tweaker 7+ Taskbar Tweaker
Customize Your Windows Taskbar with 7+ Taskbar Tweaker
D DrvCeo
Revolutionizing Driver Management with DrvCeo
WeDo 32bit WeDo 32bit
Unleash Creativity with WeDo 32bit by LEGO
G Galileo Desktop
Unlock Your Data's Potential with Galileo Desktop
UpdateStar Premium Edition UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition!
Microsoft Visual C++ 2015 Redistributable Package Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package!
Microsoft Edge Microsoft Edge
A New Standard in Web Browsing
Google Chrome Google Chrome
Fast and Versatile Web Browser
Microsoft Visual C++ 2010 Redistributable Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications
Microsoft Update Health Tools Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date!

Latest Updates


AOL Desktop Gold 11.1.4863

Experience a Better Internet with AOL Desktop Gold

Password Depot 18.1

Secure Your Passwords with Password Depot!

Emsisoft Anti-Malware 2025.5.0.12672

Emsisoft Anti-Malware: Strong Protection with a User-Friendly Interface

smartmontools 7.5

Smartmontools: Keep Your Drives Healthy and Optimized

Revo Uninstaller 2.6.0

Say goodbye to stubborn software with Revo Uninstaller!

BitComet 2.15

BitComet: A feature-rich BitTorrent client for all your downloading needs